1. Introduction
At Pricestock.io ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name and email address (for account registration)
- Company information (optional)
- Payment information (processed securely through third-party payment processors)
- Communication preferences
- Support and feedback communications
Service Usage Data
- URLs and websites you choose to monitor
- Monitoring configurations and schedules
- Data integration settings (Google Sheets, Airtable, etc.)
- API usage and access patterns
- Service performance metrics
Collected Market Data
- Product prices from publicly accessible websites
- Stock availability information
- Product descriptions and metadata
- Website response times and availability
Important: We only collect publicly available information from websites. We do not access password-protected areas or attempt to bypass authentication mechanisms.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- • Provide price and stock monitoring services
- • Process and deliver data to your chosen platforms
- • Maintain and improve service performance
- • Provide customer support
Account Management
- • Create and manage your account
- • Process payments and billing
- • Send service notifications
- • Communicate important updates
Service Improvement
- • Analyze usage patterns
- • Optimize monitoring performance
- • Develop new features
- • Troubleshoot technical issues
Legal Compliance
- • Comply with legal obligations
- • Prevent fraudulent activity
- • Enforce our terms of service
- • Protect user safety
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Integrations
We share data with platforms you connect (Google Sheets, Airtable, etc.) as directed by your configuration settings.
Payment Processing
Payment information is shared with secure payment processors to handle billing and transactions.
Legal Requirements
We may disclose information if required by law, regulation, or legal process, or to protect our rights and users' safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- Encryption of data in transit and at rest
- Secure cloud infrastructure
- Regular security audits
- Access controls and authentication
- Automated backup systems
Organizational Measures
- Employee training on data protection
- Limited access on a need-to-know basis
- Incident response procedures
- Regular security policy reviews
- Third-party security assessments
Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at admin@pricestock.io. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and improve our services:
Essential Cookies
Required for basic functionality, authentication, and security.
Analytics Cookies
Help us understand how users interact with our platform to improve performance.
Preference Cookies
Remember your settings and preferences for a personalized experience.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
9. International Data Transfers
Our services may involve transferring your information to countries outside your residence. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses approved by regulators
- Certification schemes and codes of conduct
- Other legally approved transfer mechanisms
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will:
- Post the updated policy on our website
- Update the "Last updated" date at the top of this policy
- Notify users via email for significant changes
- Provide notice through our platform for material changes
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: admin@pricestock.io
Response Time: We aim to respond within 72 hours
Data Protection: We take all privacy inquiries seriously and will investigate promptly